I’ve spent the past couple of months visiting clients and talking about key takeaways from CES this year, and I’ve promised to blog a quick recap.  So, belatedly, here it is.
CES is the largest trade show in the US, it’s hosted in Las Vegas every January and it focuses on the Consumer Electronics industry.  A [...]

Here in Portland Oregon  we are lucky enough to be one of the first two markets in the country to get 4G wireless service (WiMax from ClearWire aka Clear).
It’s interesting, that they have opened a number of retail stores with a distinct consumer feel (and certainly with expensive high foot traffic rent), despite the fact [...]

In a recent post about Microsoft’s new retail initiative, I suggested that that there are aspects of Apples customer experience that could be improved.  Several readers responded, asked for more specifics thoughts.
Let me start by saying that Apple has the best dollars per square foot metrics in all of retail.  They don’t need to apologize [...]

The PR folks at Microsoft have to be feeling pretty good. On March 26th Fortune Magazine and others reported that Microsoft’s often hyped multi-touch user interface product, Surface, would not be ready for consumers until 2011. Less than a week later, AT&T Wireless stores and Microsoft announced that Surface would be going [...]

Dusseldorf, Germany February 23-27. Euroshop is held every three years in Germany.
I always get a kick out of the fact that Europe has the largest retail show in the world with over 100,000 attendees and over 1900 booths and they call it EuroShop, while in the US we have a retail show with [...]

January 7-10, 2008, in Las Vegas, Nevada. I didn’t realize this until after the fact, but this year marked the 25th anniversary of my first visit to CES. CES has changed a lot in 25 years and sadly I don’t think it’s what it once was. Back in the [...]