Just a few years ago, this would be the time of year I’d be giving holiday pregame talks to retailers focused on optimizing specific events — in-store on Black Friday, and online on Cyber Monday. But around the world, the holiday shopping game is already on. The old playbook has been completely disrupted by mobile.In […]
A weekly podcast with the latest e-commerce news and events. Episode 6 covers Commerce in Korea, a Holiday Update including the shape of holiday peaks and the risk for holiday shipments, Gilts potential sale and the overall state of Daily Deal Sites, Nordstrom E-commerce investment strategy, Hoverboard fire problems, and a few Amazon and Alibaba tidbits.
A weekly podcast with the latest e-commerce news and events. Episode 5 covers Chat Commerce including consumer behaviors in Eastern & Western markets, a discussion about Generation Z, new retail concepts including Birch Box store, Target Wonderland Popup, and B8ta store, and the announcement of Walmart’s new mobile payments system.
A weekly podcast with the latest e-commerce news and events. Episode 4 covers a recap of the Cyber 5 results online and in-store, including the shift to mobile, top products, site outages, and why you might not want to take holiday recaps too seriously. We also discuss Yahoo’s latest move to stop ad blockers, and news from Amazon including a drone update and augmented reality patents.
This weeks episode covers the Comscore Q3 Report, Same Store Sales Results, Holiday Forecasts, Benchmarking data, and Amazon News.
A weekly podcast with the latest e-commerce news and events. Episode 2 covers the Merrill Lynch Bank of America Internet/E-commerce 10th Annual Holiday Pricing Survey, a discussion about the future of retail, and how robots are improving the retail experience.
Scott Wingo, Founder & Executive Chairman of Channel Advisor, and I have started a weekly podcast with the latest e-commerce news and events. Episode 1 covers singles day, the personalization paradox, Channel Advisor same store sales report (SSS), holiday promotions trends, and digital wallet news.
You’re more likely to survive a plane crash than you are to click a banner ad. And you can research and buy virtually any product, at any time, from any touch point. This fundamental capability overrides the marketing funnel and reorders the priorities of media.
With smartphones conditioning a generation to expect what they want, how and when they want it, omni-channel has become the ante for retailing’s future. Retailers need to move beyond their channels to serve each customer wherever and whenever she wants to be served. Today even retailers with very dynamic inventory like TJMaxx, Saks OFF Fifth […]
One thing hasn’t changed since the dawn of retail: We feel more confident in our choices when we know people like us have made the same choice before us, and had a good outcome.Early carpet and spice merchants would pay confederates to act as customers and make their stands look busy. And the attendant at […]