Jason & Scot Show Episode 5 Chat Commerce

A weekly podcast with the latest e-commerce news and events. Episode 5 covers Chat Commerce including consumer behaviors in Eastern & Western markets, a discussion about Generation Z, new retail concepts including Birch Box store, Target Wonderland Popup, and B8ta store, and the announcement of Walmart’s new mobile payments system.

Jason & Scot Show Episode 4 Post-Holiday Edition

A weekly podcast with the latest e-commerce news and events. Episode 4 covers a recap of the Cyber 5 results online and in-store, including the shift to mobile, top products, site outages, and why you might not want to take holiday recaps too seriously. We also discuss Yahoo’s latest move to stop ad blockers, and news from Amazon including a drone update and augmented reality patents.

Jason & Scot Show Episode 3 Holiday Edition

This weeks episode covers the Comscore Q3 Report, Same Store Sales Results, Holiday Forecasts, Benchmarking data, and Amazon News.

Jason & Scot Show Episode 2 Future of Retail

A weekly podcast with the latest e-commerce news and events. Episode 2 covers the Merrill Lynch Bank of America Internet/E-commerce 10th Annual Holiday Pricing Survey, a discussion about the future of retail, and how robots are improving the retail experience.

Jason & Scot Show Episode 1 Singles Day

Scott Wingo, Founder & Executive Chairman of Channel Advisor, and I have started a weekly podcast with the latest e-commerce news and events. Episode 1 covers singles day, the personalization paradox, Channel Advisor same store sales report (SSS), holiday promotions trends, and digital wallet news.

It’s Time For A Commerce Approach To Media

You’re more likely to survive a plane crash than you are to click a banner ad. And you can research and buy virtually any product, at any time, from any touch point. This fundamental capability overrides the marketing funnel and reorders the priorities of media.

The Two Overlooked Musts Of Omni-Channel

With smartphones conditioning a generation to expect what they want, how and when they want it, omni-channel has become the ante for retailing’s future.  Retailers need to move beyond their channels to serve each customer wherever and whenever she wants to be served.  Today even retailers with very dynamic inventory like TJMaxx, Saks OFF Fifth […]

Where’s Your Social Proof?

One thing hasn’t changed since the dawn of retail: We feel more confident in our choices when we know people like us have made the same choice before us, and had a good outcome.Early carpet and spice merchants would pay confederates to act as customers and make their stands look busy. And the attendant at […]

Bridging The Mobile Gap

This quarter, we hit two milestones in retail. Target, Best Buy and Walmart all had 50% or more of their website visitors coming from mobile devices. And the overall time shoppers spent on retail sites using mobile devices crossed the 60% threshold. As mobile initiates more online traffic, though, retailers need to contend with a gap between shopping and buying that could sink their brands.

Hey, Who Moved My Storefront?

We used to go shopping; now we are shopping. Smartphone in hand, we start our shopping experience by accessing nearly perfect information – product specs, ratings and reviews, competitive pricing – within moments of considering a need, want or purchase. For all practical purposes, the front door of retail has moved online.