Retailgeek Site Redesigned for Speed

Website Redesign recently underwent a redesign and moved to a new host which resulted in a much faster site. In fact we’re almost 5 TIMES as fast! The site runs on WordPress and was hosted on a virtual private server. But the arrangement had ongoing performance and security challenges. The redesign involved moving to a new […]


What the new Top Level Domains mean for E-Commerce

ICANn URL Confusion

Amazon has spend over $14M on new top level domain names from ICANN. What impact will these 1000 new gTLDs have on the e-commerce industry? Will consumers adopt them?


GlobalShop 2012

GlobalShop, is February 29 – March 2 in Las Vegas. It’s a great event to catch up with colleagues in the industry and see the latest trends in Visual Merchandising, Store Design, and Store Fixtures.

This year, I’ll be giving a presentation about in-store customer experiences in the omni-channel world.

Hey, Who Moved The Front of My Store? Retailing in a cross-channel world.


Learn E-Commerce from Louis C.K.

Louis CK Headshot

Louis C.K.  was a guest on Late Night with Jimmy Fallon this week, talking about his new special new special, Live at the Beacon Theater, which he self-produced and new special, x through his own website for five bucks. When the interview turned into a clinic on e-commerce best practices: Impulse Price Louis CK told […]


Cross Channel Events in September

I’m currently on a 8 week road trip full of client and store visits. My schedule is pretty tight, but the trip does include three big industry events. Shop.Org, IBM Septermber has three big industry events: Shop.Org, IBM Smarter Commerce, and RIS Cross Channel Summit. If you’ll be attending, let’s meet up.


What E-commerce Sites Can Learn From Starbucks

Starbucks Logo

Starbucks is unquestionably one of the most influential retailers on the planet. So what can we learn from the new e-commerce site at that Starbucks launched this month?


Is it Time to Drop the “e” from e-Commerce?

Most e-commerce executives are focused on on-line sales, even though their actual contribution to the organization is far broader. In order to maximize the effectiveness of digital marketing, executives need to think about their roles differently.


Now Hiring: Great Retail Strategists

My team at CrossView is growing and we have openings for some great retail strategists. If you love shopper marketing and you think you have what it takes, I’d encourage you to submit your resume.


Upcoming Events

I’ll be at the Digital Signage Expo in Las Vegas February 22-25, and the RetailConnections Business Executive Summit in Miami February 27th-March 1. If you’ll be attending either event be sure to catch my presentations and say hello.


Are you missing the most important e-commerce metric?

Major retailers are sharing some remarkable data about the cross-channel behavior of their shoppers: 45% of Home Depot customers, and 60% of Best Buy customers, visit the companies website before making a purchase in the store. How should that influence webstore executions?