This quarter, we hit two milestones in retail. Target, Best Buy and Walmart all had 50% or more of their website visitors coming from mobile devices. And the overall time shoppers spent on retail …
Hey, Who Moved My Storefront?
We used to go shopping; now we are shopping. Smartphone in hand, we start our shopping experience by accessing nearly perfect information – product specs, ratings and reviews, competitive pricing – …
What Amazon Firefly means for commerce
The new Amazon Fire Phone launched yesterday, and the internet is buzzing about whether this new device will be a hit or a flop. I believe that the Fire Phone is a significant milestone in the …
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The Promo Code field could be costing Sears’ e-commerce $16M a month
When looking to improve performance of an e-commerce site, one of the best places to start looking is at the bottom of your checkout funnel. If a shopper has gone to all the trouble to discover …
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Have I earned your vote for the shop.org board of directors?
I’m running for the shop.org board of directors. As most of you know, I’ve been in the e-commerce industry for a long time (launched my first e-commerce site in 1996). Like all of us in this industry, …
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Three e-Commerce Lessons From the Super Bowl
The 2013 Super Bowl was more digital than ever. The 71,024 fans in attendance all had access to free wi-fi. Dozens of Super Bowl advertisers launched aggressive digital campaigns in the weeks prior to …
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